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VtoV helps employees when they’re displaced from their homes as a result of a personal disaster, such as fire, flood, hurricane or as a result of domestic violence. If you need help, we want to ensure that you have the information you need to effectively navigate the application process.

The VtoV Fund is a charitable program; it is not a benefit to Verizon employees. As such, certain charitable income guidelines may apply. To be eligible, applicants must be active employees of Verizon or on an approved leave including short-term disability, FMLA or paid time off. Assistance may only be provided toward expenses that are a result of the event and that were incurred after the applicant's hire date. Applications must be submitted within twelve months of the event's occurrence.

Below you’ll find an overview of what is eligible for the program and a few FAQs that will help you apply.

Here you can register and begin a new application.

Here you can login to view your application in progress or start a new application if you have an existing account.

Program Eligibility and FAQs

We’re here to help. If you are in a difficult situation and need assistance, the first step is to determine if you qualify for assistance from the VtoV Fund. Some questions to ask include:

1) Am I a qualifying employee?

2) Do I have a qualifying event?

3) Are my expenses eligible?

While there is a vetting process to ensure eligibility for the program, the initial qualifiers are that simple. Let’s find out if you may be eligible based on these questions.

What are the eligible events?

Eligible hardship includes:

●     Victims of domestic and physical abuse

Examples of eligible disaster events include:

●     Presidentially declared natural disasters such as a disaster resulting from an act of God as in the case of a hurricane, tornado, earthquake or flood or other qualified disaster or a personal disaster such as domestic violence, a house fire, mudslide, etc. that results in significant damage to the employee's primary residence and /or impacts their ability to safely reside there for an extended period of time.

●     House fires

If you are requesting assistance with a personal hardship, income guidelines may apply. Please review the income criteria here.

What are the eligible expenses?

Some examples of eligible expenses include:

●     Food and clothing for disaster-related assistance

●     Basic household goods

●     Housing-related assistance, including, but not limited to, reasonable repairs, mortgage and rent payments

●     Basic transportation (not including routine maintenance)

●     Disaster-related evacuation expenses

What are ineligible expenses?

The following are examples of expenses that DO NOT qualify for assistance:

●     Lost compensation due to reduced hours or missed time from work

●     Credit card or personal loan debt

●     Elective medical procedures, expenses or denied health insurance claims

●     Insurance premiums or items covered by insurance policies

●     Routine automobile/home repair or those due to deferred maintenance

●     Tuition

The event and expenses must have occurred after the applicant's hire date and within 12 months of the eligible event's occurrence. For short-term evacuation expenses related to a catastrophic disaster, an employee must submit the request for assistance within 45 days of the event’s occurrence. Requested assistance for expenses must tie directly to the related event and appropriate documentation is required.

While the maximum grant award for an event is up to $5,000 USD per a 12-month period, grant amounts vary based upon the need and expenses requested for each eligible event.

How to Apply

Step 1: Click the apply button - Create an online account or log in (if you have already created an account) to access the application page, complete the application with the requested information.

Step 2: Submit your application - Complete the requested information and upload the required supporting documentation and submit for review.

Step 3: Breathe easier - A grant specialist will review your application and contact you if more information is required.

What Happens Next?

Once your application is received, you will receive a notification confirming your application has been submitted. If additional information is necessary to move forward, you will receive an email outlining what documentation our team needs. Upon receipt of all supporting documentation, a grant specialist will review and make a decision regarding your request. If approved, a grant distribution will be made based on your payment preference selected in the application. Check back daily to see the progress of your application as it moves through the review process.